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What payment methods do you accept ?

We accept payments via Baridi Mobile , cryptocurrencies , credit/debit card (Visa, MasterCard, American Express) and PayPal / Apple pay

How long does shipping take ?

The shipping time depends on several factors, including the shipping method chosen and your location. In general, we process and ship orders within 24h after order confirmation.

For more precise information regarding your order, you can check the tracking details or feel free to contact us directly.

Can I track my order ?

Yes, once your order has shipped, you will receive a tracking number via email to monitor its status in real-time Tracking Page

i'm having issues placing an order !

We’re sorry to hear that you’re having trouble placing your order. To assist you better, could you please provide more details about the issue or error you are encountering? We’ll be happy to help resolve the problem as quickly as possible.

Feel free to share more information, and we’ll do our best to assist you.

i'd like to return or replace my order.

Thank you for reaching out to us. We’re sorry to hear that you’d like to return or replace your order. To assist you better, could you please provide more details about the reason for the return or exchange and include your order information (order number, item in question, etc.)?

Once we have this information, we’ll guide you through the steps for returning or replacing your order as quickly as possible.

i'd like to cancel my order.

Thank you for reaching out. We understand that you’d like to cancel your order. To proceed with your request, could you please provide your order number and confirm that you would like to cancel the order?

If the order has not yet been shipped, we will cancel it immediately. If the order has already been shipped, we will provide you with the available options for returning the item once it is received . We look forward to your confirmation.

- In the meantime you can read the return rights click here 👉🏻 Return

What if my item is damaged or defective ?

If your item arrives damaged or defective, please contact us immediately. We will ask for photos of the product and arrange for a return .

Do you ship internationally ?

Yes, we ship to many countries. International shipping fees may vary depending on your location.

How can I contact customer service ?

can contact us by email at contact.hoodz@gmail.com or via the contact form available on our website. We are committed to responding to all requests as quickly as possible.

Couldn't find your answer ?

WeVre here to help. if you could't find the information you were looking for , pleas reach out to us directly . Our team is eager to assist you .